Reference

What You Agree To When You Use foslato

Using foslato means you and we operate under a clear, written set of rules — who can open an account, how your data is handled, what you can expect from us, and what we expect from you.

State-dependent eligibilityAccount data rightsPayPal, Venmo, Play+ scopeContact paths included
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foslato What You Agree To When You Use foslato
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We handle your personal information with a narrow-access policy — only the staff and systems that need your data to operate your account can see it. Here is what that means in practice across four key areas.

Cookie Use We use session and functional cookies to keep your account active, remember your preferred payment method — PayPal, Venmo, or Play+ — and maintain lobby state between pages.
Data Retention Account and transaction data is retained for as long as your account is open, plus any period required by applicable state or federal law. You can request deletion after account closure.
Account Security Login is protected with a one-time verification step sent to your registered email or phone. We do not store payment credentials — PayPal and Venmo handle authentication on their own end.
Change Requests To correct your name, address, or linked payment wallet, submit a request through live chat or email with a valid ID. Most corrections are processed within two business days.
REACH OUR TEAM

How to Contact Us About Legal Matters

If you have a question about your rights, want to request account data, or need to flag a dispute, our support team handles legal inquiries directly. Use the channel that works best for you — we do not route legal requests through automated bots.

Live Chat Start a live chat session from your account dashboard. Describe your legal question clearly and an agent will respond — no scripted deflections on data or account requests.
Email Support Send your request to our support address found in the account help section. Include your registered email so we can verify your identity before processing any data or account action.
Account Help Center The account help section covers common legal questions including data access requests, account closure steps, and how to update personal details tied to your PayPal or Venmo wallet.

Common Legal Questions from Account Holders

Real questions about how our terms work, what your rights are, and how to act on them. If yours isn't here, reach us through live chat or the account help section.

No. Access depends on whether online gaming is permitted under the law of the state you're in. We do not operate under a federal licence, and eligibility is state-specific.

Contact support via live chat or email using the address linked to your account. We'll verify your identity first, then send your data within the timeframe required by applicable law.

Yes. Each payment provider — PayPal, Venmo, Play+ — operates under its own user agreement. Our terms cover the account relationship; theirs cover the payment transaction itself.

We retain data for the period required by law, then delete it. You can request confirmation of deletion after the retention period expires by emailing support.

We email your registered address before any material update to these terms takes effect. Continued use of the account after the effective date means you accept the updated terms.

Start a live chat or email support with your account details and a clear description of the issue. Disputes are reviewed by our operations team, not routed to an automated queue.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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